FAQs

  • The magnets are approximately 8cm in diameter, which is roughly the size of your palm. They are made of multiple layers of coloured rubber stacked on top of each other. They are a little over 0.5cm in depth.

  • Attract magnets are sent from Sydney, Australia.

  • We ship to Australia and New Zealand.

    All packages are sent with Authority To Leave. If this doesn’t work for you, please reply to your order confirmation email within 2 hours of receiving it and we can work something out.

  • Delivery cost varies by location and will be calculated at checkout.

    We know delivery can be a bit of a sting, so we’ve done lots of research into the most economic way to send our parcels to keep costs down for you. We don’t add any profit margin onto the costs.

    To give you an idea, standard shipping is around $6 across Australia. Express delivery ranges between $10-$14. Shipping to New Zealand ranges from $8-$30, depending on how quickly you need your package delivered.

  • We accept payment via almost all payment methods:

    • PayPal

    • Afterpay

    • Apple Pay/Google Pay

    • Visa, Mastercard, AMEX

    • Maestro, JCB, UnionPay

  • We send our parcels through a great Australian company called Sendle.

    For every tonne of carbon dioxide Sendle releases into the air while delivering parcels, they cancel it out by supporting projects that combat climate change.

    More info on the projects can be found here.

    Occasionally, when we are shipping to an area that Sendle doesn’t cover, we will use Australia Post’s carbon neutral shipping option.

  • All payments made to Attract, excluding those made via PayPal, are done through a payment platform called Stripe.

    Attract has opted to give 1% of every sale to Stripe’s Climate program. Stripe then direct 100% of this $ amount to carbon removal.

    Stripe’s Climate program does not invest in carbon offsets. Though offsets are a great way to reduce carbon emissions, the projects that Stripe work with are for permanent carbon removal technologies.

    More info about that here!

  • Yep! Once you’ve taken the shipping label off (or cut it out), our packaging is made from 100% paper. So, you can pop it in your kerbside paper recycling bin or in your compost bin, if you have one!